top of page

Terms and Conditions for Derby Design Book Services (DDBS)

Introduction

Welcome to Derby Design Book Services (DDBS). By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions and privacy policy. If you do not agree with any part of these terms, you must not use our services.

Terms and Conditions

1. Services Provided

DDBS offers design, printing, and promotional services for books and other materials based on files and intellectual property provided by our clients. Our services include, but are not limited to, designing, printing, distributing, and delivering the ordered items.

2. Use of Intellectual Property

2.1 Client Ownership

Clients retain ownership of all intellectual property rights to the files they provide to DDBS.

2.2 License to Use

By submitting files to DDBS, clients grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and distribute these files solely for the purpose of fulfilling the client's order.

2.3 Warranty

Clients warrant that they have the necessary rights and permissions to use and submit the files to DDBS and that their use does not infringe on any third-party rights.

3. Order Process

3.1 Submission

Clients must provide accurate and complete information when submitting files and placing orders through our website.

3.2 Review

DDBS reserves the right to review all submitted files and may refuse to process any order that contains content we deem inappropriate, offensive, or unlawful.

3.3 Approval

Clients will receive proofs of their items for approval before final printing. It is the client's responsibility to review and approve the proofs for accuracy.

4. Payment and Pricing

4.1 Pricing

Prices for our services are displayed on our website and are subject to change without notice.

4.2 Payment

Full payment is required at the time of order placement. We accept various payment methods as specified on our website.

4.3 Taxes

Clients are responsible for any applicable taxes, fees, or charges associated with their orders.

 

5. Delivery

5.1 Shipping

DDBS will deliver the finished items to the address provided by the client. Shipping costs and delivery times will be communicated during the order process.

5.2 Delays

While we strive to meet delivery timelines, DDBS is not responsible for delays caused by factors beyond our control, including but not limited to shipping carrier delays, natural disasters, or other unforeseen circumstances.

6. Cancellations and Refunds

6.1 Cancellations

Orders can be canceled within 24 hours of placement for a full refund. After 24 hours, cancellations may not be accepted if production has begun.

6.2 Refunds

Refunds will only be issued for defective or incorrect items. Clients must notify DDBS of any issues within 7 days of receiving their order. We may request evidence of the defect or error before processing a refund.

7. Limitation of Liability

7.1 No Liability for Content

DDBS is not responsible for the content of the files provided by clients. Including Art , and the written words. Clients agree to indemnify and hold DDBS harmless from any claims, damages, or expenses arising from the use of their files.

7.2 Service Limitations

DDBS makes no guarantees regarding the accuracy, reliability, or quality of the services provided. Our liability is limited to the amount paid by the client for the services in question.

8. Privacy and Data Protection

8.1 Data Collection

DDBS collects and uses personal data in accordance with our Privacy Policy, which is detailed below.

8.2 Confidentiality

We take reasonable measures to protect the confidentiality of the files and personal information provided by clients.

9. Changes to Terms and Conditions

DDBS reserves the right to modify these terms and conditions at any time. Clients will be notified of any changes through our website. Continued use of our services after such modifications constitutes acceptance of the new terms.

10. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

Derby Design Book Services (DDBS)
support@derbydesignbookservices.com

bottom of page